HIPSON INVESTMENTS

Professional services agreement · For review and signature

Hipson Investments LLC & Pulseaa.com

Version 1.0 · Effective Date: 6 August 2026

Requires signature from all three parties: Michael Cong Tran, Michael Hipson and Justin Boulet.

Service Provider Michael Cong Tran
trading as Pulseaa.com
michael@pulseaa.com
Client Hipson Investments LLC
2000 S Dairy Ashford, Ste 360
Houston, TX 77077
information@hipson.com

This Agreement is made on the Effective Date above between the Service Provider and the Client (each a “Party”, together the “Parties”). It sets out what the Service Provider will do, what it costs, who owns what, and how either Party may end the arrangement.

No guarantee of results

This is the most important paragraph in this Agreement and both Parties should read it before signing.

The Service Provider is being engaged for effort and method, not outcome. The revenue growth, lead volume, ranking, traffic and conversion figures discussed in the Blueprint and in any conversation between the Parties are targets and working assumptions — they are not promises, warranties, projections of fact, or guarantees of any kind.

The Service Provider does not guarantee any specific revenue, any number of leads, any sale, any search ranking, any deliverability rate, or any return on the fees paid. Results in marketing depend on factors outside the Service Provider’s control — including market conditions, carrier and pricing decisions, the Client’s own sales follow-up, response times, staffing, pricing, competition, and changes to third-party platforms and their algorithms.

What the Service Provider does commit to is the diligent, professional and timely performance of the work described in Section 4, on the schedule described in Section 3.

1. Purpose

The Parties are working together to rebrand the Client’s digital presence, build lead-generation tools, and stand up an outbound and content system, as described in the document titled “The Hipson Investments 6-Month Rebrand, Growth, and Technology Blueprint” (the “Blueprint”), which the Parties acknowledge they have each read.

The Blueprint contains revenue targets and modelled figures. Those targets describe what the Parties are aiming at and how they intend to sequence the work. Per the box above, they are not a commitment by the Service Provider that any of them will be achieved, and nothing in the Blueprint forms part of this Agreement except as a description of intended scope.

2. Approval by both principals

The Client is co-owned by Michael Hipson and Justin Boulet. This Agreement takes effect only once both have signed, together with the Service Provider. A signature from one principal alone does not bind the Client.

Where this Agreement calls for the Client’s approval of a deliverable, approval from either principal is sufficient, unless that principal says otherwise in writing.

3. Term, evaluation period and renewal

4. What the Service Provider will do

Month 1 is fixed scope. Months 2 and 3 follow the Blueprint sequence, adjusted by agreement as the work teaches the Parties something.

PeriodWorkstream
Month 1Brand positioning and four-pillar architecture; brother-sister site mapping; SEO-safe migration with 301 redirect mapping; rebuilt site copy; free ACA compliance audit tool; outbound domain authentication (SPF, DKIM, DMARC) and warm-up setup.
Month 2Content engine live (voice note to newsletter to social); first outbound sequences aimed at ABA and autism-therapy clinics; lead routing into the back office.
Month 3Widening outbound to allied healthcare; 90-day checkpoint and reallocation of effort based on what actually responded.
Months 4–6 (only if renewed)Podcast and case-study production; formalising billing, RCM and CPA partnerships; managed payroll integration pilot.

5. What the Client will do

The schedule above assumes the Client holds up its side. The Service Provider is not responsible for delays caused by the following:

6. Fees and expenses

7. Ownership of the work

What the Client owns

On payment of the fees due for the month in which it was produced, the Client owns outright the custom work made for it under this Agreement: brand assets, written copy, site code and configuration, redirect maps, the audit tool as configured for the Client, and content drafted for the Client.

What the Service Provider keeps

The Service Provider keeps everything it brought with it or uses across clients: pre-existing and proprietary code, component libraries, generalised prompts and agent designs, diagnostic templates, and its methods. The Client gets a perpetual, non-exclusive, royalty-free right to keep using those where they are embedded in the delivered work.

Portfolio use

The Service Provider may describe this engagement and show the public-facing work in its own portfolio. It may not publish the Client’s confidential information, figures, or client names without written permission.

8. Confidentiality and data

The Service Provider will encounter sensitive material: payroll data, employee counts, plan designs, commercial terms and the Client’s employer relationships. The Service Provider agrees to keep all of it confidential, to use it only to perform this Agreement, never to sell or share it, to apply reasonable security practices, and to return or destroy it on request when the engagement ends.

No identifiable client of the Client appears in any public case study, testimonial or marketing material without that client’s own written permission, obtained by the Client.

This obligation survives the end of this Agreement.

9. Regulatory and compliance responsibility

This matters more here than in an ordinary marketing engagement, because the Client is a licensed insurance and financial practice.

10. Limitation of liability

Each Party’s total cumulative liability to the other under or in connection with this Agreement — in contract, tort or otherwise — is capped at the total fees actually paid by the Client to the Service Provider under this Agreement.

Neither Party is liable to the other for indirect, incidental, special or consequential loss, including lost profits, lost business, lost data, or any regulatory or tax penalty assessed against the Client or its customers.

Nothing in this Agreement limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.

11. Ending the Agreement

12. General

Signatures

All three signatures are required. Each signature records the signer’s name, email, the time, the browser used, and a fingerprint of the exact text above, so there is no dispute later about what was agreed.

Michael Cong Tran
Service Provider · Pulseaa.com
Awaiting signature
Michael Hipson
Client · Hipson Investments LLC
Awaiting signature
Justin Boulet
Client · Hipson Investments LLC
Awaiting signature

Sign this agreement

Signing only records your own signature. It does not commit the other parties.

A copy of this Agreement, and the record of who signed it and when, is kept in the Hipson back office and is available to either Party on request. Signatures cannot be edited or deleted once recorded.